Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607274 | The City of Edinburgh Council | terminations of tenancy | Not upheld, no recommendations | June 2017 |
| 201607405 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2017 |
| 201507451 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | May 2017 |
| 201507458 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201507460 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201507476 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201507605 | Highland NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2017 |
| 201507683 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201507775 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201508008 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |