Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102474 | The Robert Gordon University | academic appeal/exam results/degree classification | Not upheld, no recommendations | May 2012 |
| 201102608 | Tayside NHS Board | clinical treatment; diagnosis | Upheld, recommendations | May 2012 |
| 201102642 | The City of Edinburgh Council | tenancy rights and conditions | Not upheld, no recommendations | May 2012 |
| 201102663 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | May 2012 |
| 201102710 | Shetland Islands Council | valuation of servitude right | Not upheld, no recommendations | May 2012 |
| 201102804 | West Lothian Council | street lighting | Not upheld, no recommendations | May 2012 |
| 201102837 | The Highland Council | secondary school; exclusion | Some upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201102951 | The Moray Council | trading standards | Not upheld, no recommendations | May 2012 |
| 201102988 | Scottish Prison Service | communication by telephone | Not upheld, no recommendations | May 2012 |
| 201103017 | Aberdeen City Council | building warrants: certificates of completion/habitation | Not upheld, no recommendations | May 2012 |