| 201805018 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 | 
          
                                                                                        | 201805023 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2020 | 
          
                                                                                        | 201805107 | A Dental Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 | 
          
                                                                                        | 201805373 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, no recommendations | March 2020 | 
          
                                                                                        | 201805569 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2020 | 
          
                                                                                        | 201805705 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 | 
          
                                                                                        | 201805719 | Scottish Prison Service | complaints handling | Upheld, recommendations | March 2020 | 
          
                                                                                        | 201805751 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | March 2020 | 
          
                                                                                        | 201805833 | North Lanarkshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2020 | 
          
                                                                                        | 201805856 | A Medical Practice in the Lothian NHS Board area | policy / administration | Not upheld, no recommendations | March 2020 |