Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201707594 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations October 2018
201707673 Glasgow City Health and Social Care Partnership home helps / concessions / grants / charges for services Upheld, recommendations October 2018
201708212 Scottish Ambulance Service failure to send ambulance / delay in sending ambulance Upheld, recommendations October 2018
201708607 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations October 2018
201708910 Aberdeenshire Council travelling people Not upheld, no recommendations October 2018
201709017 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations October 2018
201709104 Glasgow West Housing Association Ltd applications / allocations / transfers / exchanges Not upheld, recommendations October 2018
201709195 Aberdeenshire Health and Social Care Partnership home helps / concessions / grants / charges for services Upheld, recommendations October 2018
201709200 A Dental Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2018
201709222 Lothian NHS Board - Acute Division clinical treatment / diagnosis Upheld, recommendations October 2018