Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607956 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201608235 | Aberdeen City Council | repairs and maintenance | Some upheld, no recommendations | July 2018 |
| 201609139 | Commissioner for Ethical Standards in Public Life in Scotland | handling of application | Not upheld, no recommendations | July 2018 |
| 201609337 | South Lanarkshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | July 2018 |
| 201700042 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201700107 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |
| 201700213 | Renfrewshire Council | repairs and maintenance | Upheld, recommendations | July 2018 |
| 201700399 | North Glasgow Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | July 2018 |
| 201700618 | A Health Board | policy / administration | Upheld, recommendations | July 2018 |
| 201700911 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |