Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201301549 Forth Valley NHS Board policy / administration Not upheld, recommendations September 2014
201301672 Business Stream charging method / calculation Upheld, recommendations September 2014
201301814 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations September 2014
201301895 Business Stream debt recovery / payment fees Some upheld, recommendations September 2014
201302447 A Dentist in the Lanarkshire NHS Board area clinical treatment / diagnosis Some upheld, recommendations September 2014
201302488 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations September 2014
201302883 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Upheld, recommendations September 2014
201303126 Scottish Ambulance Service clinical treatment / diagnosis Not upheld, no recommendations September 2014
201303140 The Highland Council Crisis grant/failure to follow government guidance Upheld, recommendations September 2014
201303640 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2014