Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201301286 Scottish Prison Service policy/administration Upheld, recommendations August 2014
201301378 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2014
201301440 Lothian NHS Board - Acute Division clinical treatment / diagnosis Some upheld, recommendations August 2014
201301653 Scottish Prison Service bullying/victimisation Upheld, recommendations August 2014
201301925 The City of Edinburgh Council statutory notices Upheld, recommendations August 2014
201302041 Dumfries and Galloway NHS Board clinical treatment / diagnosis Not upheld, recommendations August 2014
201302066 Care Inspectorate complaints handling Some upheld, recommendations August 2014
201302200 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations August 2014
201302424 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations August 2014
201302884 Dumfries and Galloway Council complaints handling Some upheld, recommendations August 2014