Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303206 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2014 |
| 201303371 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | November 2014 |
| 201303576 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201303728 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201303844 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2014 |
| 201303888 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201303988 | Greater Glasgow and Clyde NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | November 2014 |
| 201303993 | Ayrshire and Arran NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | November 2014 |
| 201304236 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | November 2014 |
| 201304318 | Angus Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Upheld, recommendations | November 2014 |