| 201104194           | 
                                                                                        Lothian NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2012           | 
              
          
                                                                                        | 201104352           | 
                                                                                        Comhairle nan Eilean Siar           | 
                                                                                        property and accommodation/school courses           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2012           | 
              
          
                                                                                        | 201104415           | 
                                                                                        Student Awards Agency for Scotland           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2012           | 
              
          
                                                                                        | 201104613           | 
                                                                                        A Dentist in the Ayrshire and Arran NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2012           | 
              
          
                                                                                        | 201104971           | 
                                                                                        North Lanarkshire Council           | 
                                                                                        council tax (incl community charge)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2012           | 
              
          
                                                                                        | 201104994           | 
                                                                                        Tenants First Housing Co-operative Ltd           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2012           | 
              
          
                                                                                        | 201105186           | 
                                                                                        Scottish Prison Service           | 
                                                                                        recreation           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        August 2012           | 
              
          
                                                                                        | 201105247           | 
                                                                                        Scottish Prison Service           | 
                                                                                        disciplinary charges - reporting and inquiry           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2012           | 
              
          
                                                                                        | 201200044           | 
                                                                                        Scottish Prison Service           | 
                                                                                        behaviour related programmes (including access to)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2012           | 
              
          
                                                                                        | 201200138           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        council tax (incl community charge)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2012           |