Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202202721 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2024 |
| 202204103 | Tayside NHS Board | Admission / discharge / transfer procedures | Some upheld, recommendations | January 2024 |
| 202204291 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2024 |
| 202204751 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2024 |
| 202204974 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2024 |
| 202008929 | Fife Council | Rights of way and public footpaths | Some upheld, recommendations | December 2023 |
| 202100413 | The City of Edinburgh Council | Kinship care | Upheld, recommendations | December 2023 |
| 202100839 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2023 |
| 202101013 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | December 2023 |
| 202101258 | Forth Valley NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | December 2023 |