Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201500117 The City of Edinburgh Council statutory notices Not upheld, no recommendations March 2016
201500312 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations March 2016
201500366 Business Stream meter reading Resolved, no recommendations March 2016
201500624 Dumfries and Galloway NHS Board clinical treatment / diagnosis Some upheld, recommendations March 2016
201500675 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations March 2016
201501305 West Lothian Council neighbour disputes and anti-social behaviour Not upheld, no recommendations March 2016
201501401 Business Stream leakage Upheld, recommendations March 2016
201501697 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not duly made or withdrawn, no recommendations March 2016
201501727 Perth and Kinross Council unauthorised developments: enforcement action/stop and discontinuation notices Some upheld, recommendations March 2016
201501740 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2016