Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201301821 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations March 2015
201302422 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations March 2015
201302557 Grampian NHS Board communication / staff attitude / dignity / confidentiality Some upheld, recommendations March 2015
201302921 South Lanarkshire Council aids for the disabled (incl blue badges), chronically sick & disabled acts 1970/72 Not upheld, recommendations March 2015
201302996 The Highland Council primary school Upheld, recommendations March 2015
201302998 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations March 2015
201303648 Tayside NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations March 2015
201303811 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, action taken by body to remedy, no recommendations March 2015
201304053 Aberdeen City Council parking Not upheld, no recommendations March 2015
201304141 North Ayrshire Council complaints handling (incl social work complaints procedures) Not upheld, recommendations March 2015