Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301290 | Fife Council | applications, allocations, transfers & exchanges | Not upheld, recommendations | December 2014 |
| 201301327 | Scottish Prison Service | complaints handling | Some upheld, recommendations | December 2014 |
| 201301805 | Perth and Kinross Council | terminations of tenancy | Upheld, action taken by body to remedy, no recommendations | December 2014 |
| 201301851 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, recommendations | December 2014 |
| 201302480 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |
| 201302529 | Fife NHS Board | clinical treatment / diagnosis | Upheld, action taken by body to remedy, recommendations | December 2014 |
| 201302535 | Glasgow City Council | licensing - other | Upheld, recommendations | December 2014 |
| 201302649 | A Health Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2014 |
| 201302796 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2014 |
| 201302968 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2014 |