Phone line closure

Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May. 

You can still submit a complaint via our online form. 

Child Friendly Complaints Training registration

Welcome to SPSO’s Child Friendly Complaints training course registration page.

This is an online course, aimed at complaints handlers and frontline staff who work with, or provide services to children and young people. 

Key details

  • Access: Self-paced, online training
  • Duration: Approximately 45 minutes
  • Cost: £50 per person
  • Certification: SPSO certificate upon completion

Please fill out and submit the registration form below and we will contact you with an invoice shortly after. Once payment has been received, we will send your course log-in details via email. Your log in set up will only be actioned once payment has been received.

On completion, you will be awarded a certificate from SPSO which will be available for download. Certification will last two years. Our training is SPSO accredited. We do not endorse other external complaints handling training as full SPSO accreditation.

It is recommended that this course is best viewed on at least a tablet-sized device.  

For more information, please contact [email protected] 

Details

Invoice details

Delegates

Delegate first name Delegate last name Delegate email Weight
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£0.00
Based on the delegate numbers provided this is the total cost due.