You can complain if you think that we have not met our service standards. See our Customer Service Standards page for more information.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
How can I complain about your service?
Updated: April 20, 2018