Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200700438 200800535 | NHS 24 and Greater Glasgow and Clyde NHS Board - Acute Services Division | October 2009 | View PDF |
| 200701693 | Greater Glasgow and Clyde NHS Board | October 2009 | View PDF |
| 200701741 | Comhairle nan Eilean Siar | October 2009 | View PDF |
| 200703108 | Lothian NHS Board | October 2009 | View PDF |
| 200800888 200800890 | North Lanarkshire Council | October 2009 | View PDF |
| 200801237 | Greater Glasgow and Clyde NHS Board - Acute Services Division | October 2009 | View PDF |
| 200801939 | Queen Margaret University | October 2009 | View PDF |
| 200802430 | Greater Glasgow and Clyde NHS Board | October 2009 | View PDF |
| 200602375 | The Highland Council | September 2009 | View PDF |
| 200602756 | Aberdeen City Council | September 2009 | View PDF |