Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200700040 | University of Edinburgh | January 2009 | View PDF |
| 200700656 | North Lanarkshire Council | January 2009 | View PDF |
| 200701327 | Renfrewshire Council | January 2009 | View PDF |
| 200703044 | Western Isles NHS Board | January 2009 | View PDF |
| 200801411 | A Medical Practice, Fife NHS Board | January 2009 | View PDF |
| 200501473 | University of Glasgow | December 2008 | View PDF |
| 200503543 | The Moray Council | December 2008 | View PDF |
| 200601561 | Scottish Borders Council | December 2008 | View PDF |
| 200700254 | The Robert Gordon University | December 2008 | View PDF |
| 200700814 | Greater Glasgow and Clyde NHS Board | December 2008 | View PDF |