Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200703087 | Lanarkshire NHS Board | November 2008 | View PDF |
| 200800529 | Tayside NHS Board | November 2008 | View PDF |
| 200800541 | Argyll and Bute Council | November 2008 | View PDF |
| 200500581 200501941 | Fife Council | October 2008 | View PDF |
| 200501777 200600202 | Lanarkshire NHS Board and Greater Glasgow and Clyde NHS Board | October 2008 | View PDF |
| 200503430 | University of Abertay Dundee | October 2008 | View PDF |
| 200600448 | East Lothian Council | October 2008 | View PDF |
| 200600622 | The Highland Council | October 2008 | View PDF |
| 200600638 | North Lanarkshire Council | October 2008 | View PDF |
| 200601326 | Forth Valley NHS Board | October 2008 | View PDF |