New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201508737 201508738 201508193 201508082 | The City of Edinburgh Council | March 2017 | View PDF |
| 201507615 | Lanarkshire NHS Board | February 2017 | View PDF |
| 201508499 | Grampian NHS Board | January 2017 | View PDF |
| 201508264 | Lothian NHS Board | December 2016 | View PDF |
| 201507831 | Forth Valley NHS Board | December 2016 | View PDF |
| 201507648 201508652 | A Medical Practice in the Highland NHS Board area and Highland NHS Board | November 2016 | View PDF |
| 201508020 | October 2016 | View PDF | |
| 201508033 | Grampian NHS Board | September 2016 | View PDF |
| 201507645 | Glasgow City Council | August 2016 | View PDF |
| 201507664 | Forth Valley NHS Board | August 2016 | View PDF |