COVID-19 update

Our office is currently not open to visitors. We are responding to emails and are operating a limited telephone service for complaints related enquiries. Our Scottish Welfare Fund review service is available by telephone as normal.  Please read our information for customers and organisations

Ombudsman's findings March 2019

Today we laid 61 decisions before the Scottish Parliament.
Download the Ombudsman's overview (PDF, 287KB) or  read it online (link is external).

Media enquiries can be made by email.

Updated: March 20, 2019