Phone line closure

Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May. 

You can still submit a complaint via our online form

Ombudsman's findings March 2023

We laid 16 public service complaint decisions before the Scottish Parliament this month.  For more information, please click the link below.

Download the Ombudsman's overview (PDF, 295KB) or read it online (link is external).  Media enquiries can be made by email or via our online form.

Updated: March 22, 2023