Bank holiday closure

Our office will be closed Monday 4 May 2026 for the Early May bank holiday.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Ombudsman's findings November 2022

We laid 19 public service complaint decisions before the Scottish Parliament this month.  For more information, please click the link below.

Download the Ombudsman's overview (PDF, 197KB) or read it online (link is external).  Media enquiries can be made by email or via our online form.

Updated: November 23, 2022