Easter closure

Please note that we will be closed from 5pm Thursday 28 March until Tuesday 2 April 2024 for the Easter break. Complaints can still be made via our complaints form but they will not be received until we reopen. Wishing you a happy Easter! 

Technical issues:

The SPSO advice line is currently unavailable due to technical issues which we are working with our telephone provider to resolve.  We apologise for the inconvenience and hope to find a resolution as soon as possible. 

Sharing Intelligence for Health & Care Group annual report published

SPSO is a member of Healthcare Improvement Scotland's Sharing Intelligence for Health and Care Group (SIHCG).

Today we are pleased to share the annual report of the group's work in 2020-21, on behalf of Healthcare Improvement Scotland. This is the sixth annual report from the group.

This report summarises key points about the work of the group between April 2020 and March 2021. This is a time period that coincided with two national ‘lockdowns’ in Scotland in response to the COVID-19 pandemic. Throughout the pandemic, the group has continued to share, consider, and respond to intelligence about the quality and safety of care delivered by 18 NHS boards. The report also renews and updates the group’s commitments for the future. This includes how the group is addressing some important issues to ensure it is effective in how it shares, considers and responds to intelligence about the quality and safety of care.

SIHCG Annual Report 2020-21 (PDF, 1.1MB)

Updated: November 26, 2021