Scottish Public Services Ombudsman

Call us on 0800 377 7330

Tuesday, August 21, 2018

We are pleased to publish the draft of our British Sign Language (BSL) Plan. This plan outlines the actions which SPSO will take over the period of 2018-2023 to improve access to information and services for BSL users. The plan is available in both English and BSL.

SPSO's Draft BSL Plan (BSL Version):

We will be accepting comments on this draft plan until 14 September 2018.

We would be interested to hear your thoughts on the commitments we have outlined, if there is anything else you would like to see covered or any other thoughts you may have.

Video clips or written responses should be sent electronically, if possible, to communications@spso.org.uk

If you want to send a response by post, the address is:

FREEPOST SPSO - this is all you need to write on the envelope and you do not need to use a stamp.

British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL

Phone number: 0131 240 2990

We will use the information you give us to help us develop our BSL plan. Further details on what we will do with any information you share with us can be found in the plan.

Read the SPSO Draft BSL Plan (English Version) (PDF, 464KB)

Updated: August 21, 2018