New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

We are hiring!

Please note that this vacancy is now closed.

Are you are interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are recruiting for an Improvement, Standards and Engagement Reviewing Officer. The role will focus on leading and developing SPSO’s approach to monitoring national whistleblowing standards, encouraging best practice within NHS boards, to share information and learn from data.

Follow this link for more information and how to apply.  

Updated: May 19, 2023