The City of Edinburgh Council - The complaint was made by former tenants (Mr and Mrs C) against the City of Edinburgh Council (the Council). The complaint concerned the Council's handling of Mr and Mrs C's termination of their tenancy of a council house, and the matter of rent arrears. The complaint was resolved by the Council during the investigation procedure.
Local Government
Loch Lomond and The Trossachs National Park Authority - complaint concerned a man (Mr C) who complained that the Loch Lomond and The Trossachs National Park Authority (the Authority) was not making information on planning applications readily available to the public.
The City of Edinburgh Council - complaint was from Mr C alleging that The City of Edinburgh Council (the Council) failed to handle properly his representations about his council tax. He said that this placed him in a difficult financial position.
South Ayrshire Council - 2. Mr C complained about the closure of public toilets in Ayr by the Council and, in particular, the recent closure of a public toilet at X Road. Mr C was concerned that the closure of such facilities was not in the interests of public health and that the Council had not considered the needs of the community, including the disabled, when reaching its decision.
Comhairle nan Eilean Siar - complaint was from Ms C against Comhairle nan Eilean Siar (the Council), concerning the way in which they handled two planning applications she had submitted earlier in the year.
South Lanarkshire Council - complaint was from a man (Mr C). Mr C complained to South Lanarkshire Leisure Trust Ltd (the Leisure Trust) about the choice of music being played at one of the body's swimming pools.
The Highland Council - complaint was from Mrs C about the way in which The Highland Council (the Council) dealt with two planning applications for sites close to her home. She alleged that they failed to protect the amenity of listed buildings within the vicinity of the development area or to respect the sensitive nature of a near-by ancient monument.
North Ayrshire Council - 2. Complainant complained about the Council’s handling of a planning application for the construction of a telecommunications tower on a site close to his property.
Glasgow City Council - The complaint concerned the Council's handling of an application for planning permission for the part-use of a shop for the manufacture of Asian sweets and the erection of a ventilation duct at the rear of the premises. Ms C's property was adjacent to the shop. She contended that the Council, as the local planning authority, wrongly granted consent for this use and subsequently failed to ensure that the ventilation duct was positioned and operated properly.
Inverclyde Council - complaint was from Ms C about Inverclyde Council’s (the Council) proposals to reorganise secondary education in the Inverclyde area.