You can ask the Ombudsman to review the decision. How to do this, and what the review process covers are set out under our decision review page; the Ombudsman’s review is the final, independent stage of the public service complaints and whistleblowing processes, and once she has made a final decision there are no further stages.
In some situations, judicial review may be open to you. The judicial review process is a legal way to challenge the decisions of a public body in court. It is different to the SPSO’s internal review process. Time limits apply to the judicial review process which means you should act quickly if you are considering this. As judicial review is a legal process, the SPSO cannot advise you, so you may need to consider taking independent legal advice.