Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304473 | Kingdom Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | February 2015 |
| 201304484 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201304582 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2015 |
| 201304620 | Scottish Prison Service | use of restraints | Upheld, action taken by body to remedy, recommendations | February 2015 |
| 201304621 | Borders NHS Board | nurses / nursing care | Upheld, recommendations | February 2015 |
| 201304654 | Scottish Prison Service | access to medical care/treatment | Some upheld, recommendations | February 2015 |
| 201304655 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | February 2015 |
| 201304716 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201304815 | A Council | primary school | Some upheld, recommendations | February 2015 |
| 201305043 | University of Strathclyde | policy/administration | Not upheld, no recommendations | February 2015 |