| 201508605           | 
                                                                                        Blairtummock Housing Association Ltd           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2016           | 
              
          
                                                                                        | 201508651           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2016           | 
              
          
                                                                                        | 201508663           | 
                                                                                        Grampian NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2016           | 
              
          
                                                                                        | 201508752           | 
                                                                                        A Medical Practice in the Forth Valley NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2016           | 
              
          
                                                                                        | 201508794           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        complaints handling (incl social work complaints procedures)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2016           | 
              
          
                                                                                        | 201508808           | 
                                                                                        A Medical Practice in the Dumfries and Galloway NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2016           | 
              
          
                                                                                        | 201508838           | 
                                                                                        A Medical Practice in the Highland NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2016           | 
              
          
                                                                                        | 201508845           | 
                                                                                        A Medical Practice in the Fife NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2016           | 
              
          
                                                                                        | 201508851           | 
                                                                                        Fife Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2016           | 
              
          
                                                                                        | 201508879           | 
                                                                                        Clackmannanshire Council           | 
                                                                                        noise pollution           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2016           |