| 201406577 | Business Stream | incorrect billing | Not upheld, no recommendations | January 2016 | 
          
                                                                                        | 201406676 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2016 | 
          
                                                                                        | 201406715 | Ayrshire and Arran NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | January 2016 | 
          
                                                                                        | 201406951 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 | 
          
                                                                                        | 201407002 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 | 
          
                                                                                        | 201407037 | Scottish Environment Protection Agency | policy/administration | Some upheld, no recommendations | January 2016 | 
          
                                                                                        | 201407179 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2016 | 
          
                                                                                        | 201407184 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 | 
          
                                                                                        | 201407186 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2016 | 
          
                                                                                        | 201407273 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |