| 201407906 | Glasgow Life | complaints handling | Not upheld, no recommendations | September 2015 | 
          
                                                                                        | 201500076 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2015 | 
          
                                                                                        | 201500091 | Fife Council | handling of application (complaints by opponents) | Upheld, recommendations | September 2015 | 
          
                                                                                        | 201500303 | North Ayrshire Council | repairs and maintenance | Not upheld, no recommendations | September 2015 | 
          
                                                                                        | 201500357 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | September 2015 | 
          
                                                                                        | 201500498 | A Dental Practice in the Fife NHS Board area | clinical treatment / diagnosis | Complaint withdrawn | September 2015 | 
          
                                                                                        | 201500516 | Scottish Borders Council | council tax | Some upheld, no recommendations | September 2015 | 
          
                                                                                        | 201500517 | A Dental Practice in the Lanarkshire NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2015 | 
          
                                                                                        | 201500524 | Fife Council | sheltered housing and community care | Some upheld, recommendations | September 2015 | 
          
                                                                                        | 201500560 | North Lanarkshire Council | repairs and maintenance | Not upheld, no recommendations | September 2015 |