| 201500619 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, action taken by body to remedy, recommendations | September 2015 | 
          
                                                                                        | 201500718 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | September 2015 | 
          
                                                                                        | 201500728 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Upheld, recommendations | September 2015 | 
          
                                                                                        | 201501021 | Greater Glasgow and Clyde NHS Board | complaints handling | Upheld, recommendations | September 2015 | 
          
                                                                                        | 201501483 | North Lanarkshire Council | repairs and maintenance | Not upheld, no recommendations | September 2015 | 
          
                                                                                        | 201501567 | Glasgow City Council | communication, staff attitude and confidentiality | Some upheld, action taken by body to remedy, no recommendations | September 2015 | 
          
                                                                                        | 201501632 | Charing Cross Housing Association Ltd | applications, allocations, transfers & exchanges | Upheld, recommendations | September 2015 | 
          
                                                                                        | 201501679 | The Highland Council | mental health issues | Complaint withdrawn | September 2015 | 
          
                                                                                        | 201200387 | The City of Edinburgh Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | August 2015 | 
          
                                                                                        | 201301743 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |