Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903195 | North Lanarkshire Council | child services and family support | Not upheld, no recommendations | June 2020 |
| 201903361 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201903798 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201904096 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | June 2020 |
| 201904131 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201904371 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2020 |
| 201904902 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201905688 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201708630 | The Highland Council | primary school | Some upheld, recommendations | March 2020 |
| 201709211 | Scottish Prison Service | policy / administration | Some upheld, recommendations | March 2020 |