Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303391 | South Ayrshire Council | repairs and maintenance | Not upheld, no recommendations | March 2014 |
| 201303467 | Scottish Water | policy / administration | Not upheld, no recommendations | March 2014 |
| 201303605 | Comhairle nan Eilean Siar | school transport | Upheld, recommendations | March 2014 |
| 201303619 | Ayrshire and Arran NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | March 2014 |
| 201303674 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | March 2014 |
| 201303702 | Fife College | complaints handling | Upheld, recommendations | March 2014 |
| 201303792 | River Clyde Homes | terminations of tenancy | Not upheld, no recommendations | March 2014 |
| 201303852 | Almond Housing Association Ltd | rent and/or service charges | Upheld, recommendations | March 2014 |
| 201304037 | The City of Edinburgh Council | statutory notices | Resolved, no recommendations | March 2014 |
| 201304078 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | No decision reached | March 2014 |