| 201003128           | 
                                                                                        Glasgow City Council           | 
                                                                                        complaints handling           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201003188           | 
                                                                                        Renfrewshire Council           | 
                                                                                        handling of plannning application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201003261           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201003732           | 
                                                                                        The Moray Council           | 
                                                                                        planning, neighbour notification           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201003748           | 
                                                                                        Renfrewshire Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201003865           | 
                                                                                        Lothian NHS Board           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201003870           | 
                                                                                        Scottish Prison Service           | 
                                                                                        sentence planning, recall to custody           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201003944           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004022           | 
                                                                                        Scottish Prison Service           | 
                                                                                        sentence planning           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           | 
              
          
                                                                                        | 201004133           | 
                                                                                        Scottish Prison Service           | 
                                                                                        progression           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        September 2011           |