Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201902298 | Fife NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | September 2020 |
| 201902399 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2020 |
| 201903477 | Wave | incorrect billing | Upheld, recommendations | September 2020 |
| 201903691 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2020 |
| 201903715 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Some upheld, recommendations | September 2020 |
| 201903957 | South Ayrshire Council | primary school | Not upheld, no recommendations | September 2020 |
| 201903969 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2020 |
| 201904112 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2020 |
| 201904180 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2020 |
| 201904312 | Scottish Natural Heritage | handling of application | Not upheld, no recommendations | September 2020 |