Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903373 | Dundee City Council | Child protection | Upheld, recommendations | August 2020 |
| 201903457 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2020 |
| 201903853 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2020 |
| 201904255 | Edinburgh College | Providing Learning Support and Guidance (by curriculum staff) | Some upheld, recommendations | August 2020 |
| 201904498 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2020 |
| 201904899 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | August 2020 |
| 201906037 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2020 |
| 201906775 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2020 |
| 201908559 | River Clyde Homes | Homeless person issues | Some upheld, recommendations | August 2020 |
| 201909588 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2020 |