Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202107863 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | September 2023 |
| 202109366 | West Dunbartonshire Council | Secondary School | Upheld, recommendations | September 2023 |
| 202111356 | North Lanarkshire Council | Assessments / self-directed support | Not upheld, no recommendations | September 2023 |
| 202111903 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2023 |
| 202201952 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2023 |
| 202203748 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2023 |
| 202204863 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2023 |
| 202207345 | The City of Edinburgh Council | Repairs and maintenance | Upheld, recommendations | September 2023 |
| 202000192 | A Medical Practice in the Tayside NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
| 202005724 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |