Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202008532 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2023 |
| 202101294 | Fife NHS Board | Nurses / nursing care | Upheld, recommendations | August 2023 |
| 202101633 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, recommendations | August 2023 |
| 202102930 | Aberdeenshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2023 |
| 202103458 | Dundee City Council | Child services and family support | Upheld, recommendations | August 2023 |
| 202105712 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
| 202106302 | East Dunbartonshire Health and Social Care Partnership | Standard of care | Upheld, recommendations | August 2023 |
| 202106485 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2023 |
| 202107689 | Scottish Ambulance Service | Admission / discharge / transfer procedures | Upheld, recommendations | August 2023 |
| 202110970 | Perth and Kinross Council | Assessments / self-directed support | Upheld, recommendations | August 2023 |