Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202109894 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
| 202201027 | A Medical Practice in the Grampian NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
| 202201910 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2023 |
| 202002615 | The Highland Council | Economic development plans / issues | Upheld, recommendations | April 2023 |
| 202004698 | Dumfries and Galloway Council | Handling of application (complaints by opponents) | Some upheld, recommendations | April 2023 |
| 202005707 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | April 2023 |
| 202007591 | East Ayrshire Health and Social Care Partnership | Clinical treatment / Diagnosis | Resolved, no recommendations | April 2023 |
| 202100063 | Argyll and Bute Health and Social Care Partnership | Other | Not upheld, no recommendations | April 2023 |
| 202102418 | Forth Valley NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | April 2023 |
| 202102472 | Stirling Council | Education/Primary School | Upheld, recommendations | April 2023 |