Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202103284 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2023 |
| 202104071 | Stirling Council | Communication / staff attitude / confidentiality | Some upheld, recommendations | February 2023 |
| 201909689 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2023 |
| 202001327 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | January 2023 |
| 202003950 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2023 |
| 202008183 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2023 |
| 202008412 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | January 2023 |
| 202008542 | Glasgow City Council | Licensing - taxis | Upheld, recommendations | January 2023 |
| 202101338 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2023 |
| 202101967 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2023 |