Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903984 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Some upheld, recommendations | May 2022 |
| 201903992 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2022 |
| 201907379 | Lothian NHS Board - Acute Division | Appointments / Admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2022 |
| 201907694 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |
| 201907885 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2022 |
| 201909224 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |
| 201911256 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |
| 201911282 | East Dunbartonshire Council | Noise pollution | Upheld, recommendations | May 2022 |
| 202000231 | Comhairle nan Eilean Siar | Primary School | Upheld, recommendations | May 2022 |
| 202000350 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |