Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202103259 | Dumfries and Galloway NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | February 2022 |
| 202103331 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202104233 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Not upheld, no recommendations | February 2022 |
| 201903631 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 201904243 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 201905172 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Complaints handling | Some upheld, recommendations | January 2022 |
| 201905833 | A Dentist in the Lanarkshire NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | January 2022 |
| 201906029 | A Dental Practice in the Grampian NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | January 2022 |
| 201907867 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 201908034 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |