Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201909891 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 201909937 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 201909981 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | August 2021 |
| 201910574 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 201910988 | A Medical Practice in the Highland NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201911144 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201911297 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 201911909 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 202000242 | Scottish Prison Service | Downgrading | Some upheld, recommendations | August 2021 |
| 202000424 | Glasgow City Health and Social Care Partnership | Assessments / self-directed support | Some upheld, recommendations | August 2021 |