Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202000561 | Dumfries and Galloway Council | Kinship care | Upheld, recommendations | August 2021 |
| 202001087 | Edinburgh Health and Social Care Partnership | Policy / administration | Upheld, no recommendations | August 2021 |
| 202001107 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 202001625 | North Lanarkshire Council | Policy / administration | Upheld, recommendations | August 2021 |
| 202001929 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | August 2021 |
| 202002290 | Lothian NHS Board - Acute Division | Admission / discharge / transfer procedures | Not upheld, no recommendations | August 2021 |
| 202003093 | Fife NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | August 2021 |
| 202004484 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 202005520 | A Medical Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | August 2021 |
| 202005528 | Lanarkshire NHS Board | Admission / discharge / transfer procedures | Not upheld, no recommendations | August 2021 |