Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201904226 | Western Isles NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2021 |
| 201904518 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2021 |
| 201905182 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | July 2021 |
| 201907613 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | July 2021 |
| 201908075 | Highland NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2021 |
| 201908610 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | July 2021 |
| 201909210 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 201910382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 201911608 | Wheatley Housing Group Ltd | Repairs and maintenance | Some upheld, no recommendations | July 2021 |
| 202000229 | Lanarkshire NHS Board | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | July 2021 |