Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201905072 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 201905576 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201905949 | Glasgow City Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | June 2021 |
| 201906576 | North Lanarkshire Health and Social Care Partnership | Child services and family support | Not upheld, no recommendations | June 2021 |
| 201906634 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
| 201907499 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Upheld, recommendations | June 2021 |
| 201907793 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201907882 | Scottish Prison Service | Complaints handling | Upheld, recommendations | June 2021 |
| 201908291 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
| 201909457 | East Renfrewshire Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | June 2021 |