Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201904733 | East Dunbartonshire Council | Primary School | Not upheld, no recommendations | May 2021 |
| 201904890 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201905257 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201905638 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905755 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905779 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2021 |
| 201905897 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |
| 201905939 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201906085 | Fife Health and Social Care Partnership | Assessments / self-directed support | Not upheld, no recommendations | May 2021 |
| 201906201 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |