Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201908098 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201908295 | Aberdeen City Council | Improvements and renovation | Some upheld, recommendations | May 2021 |
| 201908351 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201908608 | Tayside NHS Board | Clinical treatment / diagnosis | Some upheld, no recommendations | May 2021 |
| 201908937 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 201909307 | Aberdeen City Council | Secondary School | Not upheld, no recommendations | May 2021 |
| 201909385 | Glasgow City Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | May 2021 |
| 201909391 | Scottish Prison Service | Special escorted leave | Upheld, recommendations | May 2021 |
| 201909475 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Not upheld, no recommendations | May 2021 |
| 201909583 | The Highland Council | Child protection | Upheld, recommendations | May 2021 |