Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304348 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304522 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2014 |
| 201304590 | NHS 24 | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304723 | River Clyde Homes | terminations of tenancy | Upheld, recommendations | September 2014 |
| 201304746 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304808 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304811 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304812 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
| 201304884 | Scottish Water | sewer flooding - internal | Not upheld, no recommendations | September 2014 |
| 201305396 | Scottish Prison Service | visits | Not upheld, recommendations | September 2014 |